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Help topic

FoxLink

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Enable FoxLink and assign its permissions

Add-on requirement and separate Viewer/Editor roles for Short Links and Link Trees. FoxLink add-on.

Add-on

FoxLink workspace overview

Relationship between compact Short Links, Link Trees, destination clicks, immutable published revisions, aliases, public URLs, analytics, and destination monitoring. FoxLink add-on.

Add-on

Create a Short Link

Enter a valid destination, optionally claim a 3–60 character custom slug, save, and copy either URL. Explain that the generated key stays active alongside the custom URL. Short Link editor permission required.

Find, sort, and filter Short Links

Search target URL/code/page title; sort by update time, creation time, clicks, or alphabetically; filter by Link Tree membership, source, destination health, and click activity; and use pagination and empty/error states. Short Link viewer permission required.

Understand Short Link sources

Custom, legacy import, RSS Manager, Evergreen, and public/auto-generated labels, including which feature owns the destination. Short Link viewer permission required.

Read destination-health checks

Pending, healthy, HTTP error, blocked, and unreachable states; HTTP status; last check; failure start time; and how organization cleanup settings affect persistently broken destinations. Short Link viewer permission required.

Edit a custom Short Link

Change the target while keeping the generated key and aliases, update the optional custom slug, reuse metadata preparation, and copy the resulting URL. Short Link editor permission required.

Edit an auto-generated Short Link’s custom URL

The source feature keeps its target read-only, but an editor may still change or add the custom slug. Short Link editor permission required.

See where a Short Link is used

Open its Link Tree membership list and understand draft, published, and archived statuses. Changing or deleting a Short Link that belongs to a Link Tree also requires Link Tree edit permission.

Manage Short Link custom slugs and history

Valid format, reserved/conflicting slugs, generated-key behavior, previous active slugs, retiring an old slug, permanent 410 Gone, and why a retired identifier cannot be reused. Short Link editor permission required.

Delete a Short Link permanently

Confirmation, attached Link Tree permission requirement, removal from active use, and the permanent 410 Gone response for its generated key and custom slugs. Short Link editor permission required.

Read Short Link analytics

Total clicks, clicks over time, last click, geography, referrers/platforms, mobile/desktop, and no-data states. Short Link viewer permission required.

Create a Link Tree draft

Required name, optional internal notes, private starting state, and opening the composer. The name becomes the public profile heading after publication; notes stay internal. Link Tree editor permission required.

Search and manage the Link Tree library

Search name/notes/key/custom slug; read draft/published/archived status, item and view counts, redirect badges, and update dates; then open the editor/public page or copy its URL. Link Tree viewer permission required.

Sort and filter Link Trees

Alphabetical, item-count, view, creation, and update sorting; ascending/descending direction; active-redirect filters; hide-empty behavior; URL-persisted filters; and reset. Link Tree viewer permission required.

Favorite Link Trees

Add or remove a personal favorite and understand that favorites are saved per user. Link Tree viewer permission required.

Duplicate a Link Tree as a draft

Copy naming and what is or is not published. Link Tree editor permission required.

Edit the public profile and appearance

Name, description, profile link, live preview, device/light/dark theme preset, and accent/background/text colors. Link Tree editor permission required.

Choose a Link Tree profile image

Use the MediaFox fox, synchronize the current image from a connected page, or choose a custom Media Library image. The connected-page image needs page-view access; the profile link remains a separate field. Link Tree editor permission required.

Add or create Link Tree destinations

Search existing Short Links or create and add a new one inside the composer. Viewing choices requires Short Link view permission; creating a destination requires Short Link edit permission in addition to Link Tree edit permission.

Edit, pin, reorder, and remove Link Tree items

Change call-to-action text, expand/collapse items, pin or unpin them, drag or move within the pinned/unpinned grouping, and confirm removal. Removing an item does not delete its underlying Short Link. Link Tree editor permission required.

Add Link Tree item preview images

Choose an image from Media Library, provide its image description/alt text, replace or remove it, and understand that it appears above the destination on the published page. Link Tree editor permission plus applicable Media Library access required.

Schedule item visibility

Visible toggle, start/end times, active/stored item limit, and making room when the visible-item limit is reached. Link Tree editor permission required.

Use Media Library from the Link Tree composer

Image-only picker, selecting existing organization files, upload availability, and the fact that selected/uploaded files remain in Media Library. Uploading requires the Media Library add-on and post-edit access.

Add-on

Understand permanent keys and custom slugs

Generated key remains valid, custom slug format (3–60 lowercase letters/numbers/hyphens), parallel URLs, and invalid/reserved slugs. Link Tree editor permission required.

Resolve custom-slug conflicts and limits

Reserved names, legacy-address conflicts, already-used/concurrently claimed slugs, organization slug limits, and retiring older history before another rename. Link Tree editor permission required.

Manage historical custom URLs

Old custom addresses remain active in parallel until retired; retirement is permanent, returns 410 Gone, and never releases the alias for reuse. Link Tree editor permission required.

Save a draft versus publish

Unsaved-change warning, immutable public revisions, current public version, copying/opening URLs, and the concurrent-change error that requires a reload and retry. Link Tree editor permission required.

Restore a published revision

Replaces current draft changes, publishes a new revision, and does not change shared Short Link destinations. Link Tree editor permission required.

Archive and restore a Link Tree

Public page remains available while archived; restoring returns it to the active published library. Link Tree editor permission required.

Delete a Link Tree permanently

Every public URL returns 410 Gone and cannot be reused. Link Tree editor permission required.

Redirect an entire Link Tree

Destination validation, visitors bypassing the page, publishing a new revision, and restoring the normal page. Link Tree editor permission required.

Bulk-enable or remove Link Tree redirects

Select only published/archived trees, explicit confirmation, immediate public effect, and one immutable revision per tree. Link Tree editor permission required.

What visitors see on a public Link Tree

Responsive profile, profile image/link, description, themed link cards, preview-image descriptions, call-to-action text, and legal/privacy links. Explain that item clicks pass through their tracked Short Links and that more items load automatically in groups of ten with a retry state.

How public Link Tree addresses behave

Published aliases, redirect overrides, missing 404 versus retired or deleted 410 pages, permanent non-reuse, browser-language selection, and current English/German public status copy.

How public Link Tree previews and views work

Page title/description and social preview image selection, non-bot view counting, anonymized IP addresses, referrer/device data, and how that data feeds FoxLink Analytics.

Read FoxLink Analytics

Lifetime Link Tree views/clicks/CTR, retained daily activity, traffic sources, devices, tree performance, date ranges, and no-data states. Link Tree viewer permission required.

Understand FoxLink analytics retention

Lifetime totals remain complete while daily/source/device detail is queryable for 365 days. Link Tree viewer permission required.

Configure broken-destination cleanup

Set the organization-wide 1–365 day grace period (default seven), understand regular health checks and persistent HTTP errors, and explain that the countdown resets when a destination becomes healthy. The page can be viewed with either FoxLink view permission; saving requires both Short Link and Link Tree edit permissions.

What automatic FoxLink removal means

Automatic cleanup uses the same tombstone behavior as manual deletion: removed generated keys and aliases stay permanently reserved and return 410 Gone.

FoxLink troubleshooting

Disabled add-on, missing separate or combined permissions, URL-copy failure, destination-health errors, slug reservation/history limits, concurrent draft changes, failed draft/publish/restore, public-page loading errors, and analytics/settings load failures.

Add-on