Two-Factor Authentication
Please verify your identity to continue.
We will send a verification code to your email address.
Please click the button below to receive the code.
Help topic

Connecting and managing social pages

Explore every guide in this topic.

22 guides

Page Management overview and permissions

Review connected social accounts, connection health, and page groups.

Connect a Facebook Page

Authorize Facebook and select the Pages your organization will manage.

Core

Connect an Instagram business profile

Connect an eligible Instagram profile through the Meta authorization flow.

Core

Connect a YouTube channel

Authorize YouTube access and add the channel you want to manage.

Core

Connect a TikTok account

Connect TikTok and make its current publishing options available to Post Planner.

Core

Connect a Threads profile

Authorize your Threads profile for use in MediaFox.

Core

Connect an X profile

Check X connection availability before starting authorization.

Core

Choose and add Meta pages after authorization

Choose which Facebook Pages or Instagram profiles to add after Meta sign-in.

Core

Troubleshoot a blocked authorization popup

Allow the sign-in window needed to connect a social account.

Core

Troubleshoot “no eligible pages or channels found”

Check why the authorized account has no pages available to connect.

Core

Understand page status: OK, warning, and error

Read connection health and decide which issues need attention.

Core

Renew an expired or expiring page access token

Reauthorize a social page to keep publishing and data collection working.

Core

Respond to YouTube’s periodic authorization request

Confirm whether MediaFox may continue accessing your YouTube channels.

Core

Search, filter, and sort connected pages

Find a connected page and organize the list by health, name, or followers.

Core

Understand follower/subscriber trends

Read how your connected page’s audience has changed over time.

Core

Create and manage page groups

Save a reusable selection of pages for publishing and reporting.

Create a page overlay

Prepare branding that can be applied to a page’s post media.

Open a social page and copy identifiers

Open the original social profile or copy its platform ID.

Core

Use Access Token Debug safely

Check authorization expiry and permissions without sharing a token.

Check and repair Facebook Webhooks

Check whether Facebook can send page events to MediaFox.

Configure real-time Facebook comment toasts

Choose which Facebook Pages trigger in-app comment alerts for your team.

Disconnect a social page

Remove a social page and its related MediaFox data from your workspace.