Help guide

Troubleshoot a blocked authorization popup

Allow the sign-in window needed to connect a social account.

Core

Overview

MediaFox opens platform authorization in a separate window. If your browser blocks it, the connection cannot proceed even though the waiting dialog is visible.

Restore the authorization window

Allow popups for MediaFox
Use the browser’s blocked-popup indicator or site settings. Limit the change to the MediaFox site if possible.
Start again
Return to Page Management and restart the connection. Complete authorization in the new window.
Wait for the result
Keep the MediaFox waiting dialog open until authorization and page selection finish.

Another error appears

Canceled means the authorization ended before completion. Start failed means the authorization could not be prepared. Reload and retry a temporary failure; if it persists, record the exact message and platform for support.

Availability and access

Core

This feature does not require an add-on, although permissions or organization settings may still apply.

Related guides

Page Management overview and permissions

Review connected social accounts, connection health, and page groups.

Connect a Facebook Page

Authorize Facebook and select the Pages your organization will manage.

Core

Connect an Instagram business profile

Connect an eligible Instagram profile through the Meta authorization flow.

Core

Connect a YouTube channel

Authorize YouTube access and add the channel you want to manage.

Core