Check and repair Facebook Webhooks
Expand a Facebook Page, read callback verification, page subscription, subscribed fields, last event, and the last error; then enable or refresh the webhook. Viewing requires pages:canView; changes require pages:canEdit.
Overview
Expand a Facebook Page, read callback verification, page subscription, subscribed fields, last event, and the last error; then enable or refresh the webhook. Viewing requires pages:canView; changes require pages:canEdit. Follow the steps below in order, then verify the result before moving on. Connected pages supply the publishing, comment, reporting, and audience data used throughout MediaFox.
Before you begin
Open this workflow with the account and organization that own the relevant data. MediaFox evaluates access at the time of each action, so a visible page does not always mean every control is editable.
If you are following this guide with a teammate, agree on the organization, page selection, date range, and intended result before either person saves changes.
- Sign in and select the organization that owns the pages, content, users, or settings involved.
- Open Page Management in the organization navigation and clear unrelated filters before you begin.
How to check and repair Facebook Webhooks
Work through the controls from top to bottom. Keep the current organization visible in the navigation and review inherited or existing values before replacing them.
- Open the correct workspace
Sign in to MediaFox, select the organization you want to work in, and open Page Management in the organization navigation.
- Open the relevant action
Use the page controls to check and repair Facebook Webhooks. Read inherited values and warnings before changing anything.
- Expand a Facebook Page
Review expand a Facebook Page and choose the value that matches your intended result.
- Read callback verification
Review read callback verification and choose the value that matches your intended result.
- Page subscription
Review page subscription and choose the value that matches your intended result.
- Subscribed fields
Review subscribed fields and choose the value that matches your intended result.
- Last event
Review last event and choose the value that matches your intended result.
- The last error
Review the last error and choose the value that matches your intended result.
- Review and confirm
Read any validation, permission, or confirmation message before saving. Continue only when the selected organization, pages, dates, and settings are correct for “Check and repair Facebook Webhooks”.
Check the result
The task is complete when the page card shows the correct connection state, permissions, and latest available data. Reopen the item or refresh the list once to make sure the saved state is not only local to the current form.
For publishing, moderation, imports, exports, or background processing, also check the resulting lifecycle or activity state. A successful save can still be followed by platform processing, collection, or review.
- Confirm the organization, page, item, and date or timezone shown in the result.
- Look for a success message, updated status badge, activity entry, or changed timestamp.
- Keep the item ID or public URL when another teammate needs to verify the result.
Troubleshooting
If the result is missing or an action is unavailable, do not assume the data was lost. MediaFox can hide controls because of role, page access, organization allowlists, add-ons, lifecycle state, or an external platform limitation.
- Confirm that the social account grants the requested platform permissions and that you selected the correct page or channel.
- Reconnect an expired connection from Page Management and complete every authorization screen.
- If the page is hidden, clear active filters and ask an owner to verify page access for your role.
Availability and access
Availability depends on your organization access and assigned permissions.