Security, audit, troubleshooting, and service status
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14 guidesAudit Log overview
Review recorded organization changes and who performed them.
Search and filter the Audit Log
Find recorded changes by actor, action, item, or value.
Which actions appear in the Audit Log?
Understand the types of changes recorded for organization review.
Email verification codes and high-impact actions
Use verification codes only in the MediaFox flow that requested them.
External-link safety warning
Review a destination before leaving MediaFox.
Check MediaFox System Status
See whether a current service problem could explain an error.
Troubleshoot “No permission”
Check the account, workspace, and role behind an access-denied message.
Troubleshoot missing or stale data
Check scope and collection before treating an empty result as lost data.
Troubleshoot social authorization
Resolve connection problems at the right stage of social sign-in.
Troubleshoot uploads and media processing
Separate file validation, upload transfer, and processing problems.
Troubleshoot scheduled or failed posts
Find out whether a post is waiting, failed, or already published.
Troubleshoot exports
Check report support, authorization, and delivery when an export fails.
What to include in a support request
Give support a specific example they can investigate without sharing secrets.
Privacy, Terms, Legal Notice, and open-source notices
Find the document that answers your privacy, service, or attribution question.