Delete media safely
Removes the library entry and tracked usage links but does not delete already-published posts. Media Library add-on.
Overview
Removes the library entry and tracked usage links but does not delete already-published posts. Media Library add-on. Follow the steps below in order, then verify the result before moving on. Content Search locates published or planned content, while Media Library stores reusable organization files and metadata.
Before you begin
Open this workflow with the account and organization that own the relevant data. MediaFox evaluates access at the time of each action, so a visible page does not always mean every control is editable.
If you are following this guide with a teammate, agree on the organization, page selection, date range, and intended result before either person saves changes.
- Sign in and select the organization that owns the pages, content, users, or settings involved.
- Open Content Search or Media Library in the organization navigation and clear unrelated filters before you begin.
- Confirm that the relevant add-on is enabled for the organization before you begin.
How to delete media safely
Work through the controls from top to bottom. Keep the current organization visible in the navigation and review inherited or existing values before replacing them.
- Open the correct workspace
Sign in to MediaFox, select the organization you want to work in, and open Content Search or Media Library in the organization navigation.
- Verify the destructive target
Open the exact item, review its identifiers and dependencies, and make sure you intend to delete media safely.
- Removes the library entry and tracked usage
Review removes the library entry and tracked usage links but does not delete already-published posts and choose the value that matches your intended result.
- Review and confirm
Read any validation, permission, or confirmation message before saving. Continue only when the selected organization, pages, dates, and settings are correct for “Delete media safely”.
Check the result
The task is complete when the expected content or file is visible and ready for the next permitted action. Reopen the item or refresh the list once to make sure the saved state is not only local to the current form.
For publishing, moderation, imports, exports, or background processing, also check the resulting lifecycle or activity state. A successful save can still be followed by platform processing, collection, or review.
- Confirm the organization, page, item, and date or timezone shown in the result.
- Look for a success message, updated status badge, activity entry, or changed timestamp.
- Keep the item ID or public URL when another teammate needs to verify the result.
Troubleshooting
If the result is missing or an action is unavailable, do not assume the data was lost. MediaFox can hide controls because of role, page access, organization allowlists, add-ons, lifecycle state, or an external platform limitation.
- Clear filters and broaden the selected date range, pages, platforms, or search terms.
- Confirm that you can view the referenced pages and that Media Library is enabled when required.
- For uploads, check the file type, size, connection, and whether your role permits changes.
Availability and access
Your organization may need the relevant add-on enabled.