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Help topic

Comments Central and AI agents

Explore every guide in this topic.

14 guides

Enable and access Comments Central

Open a shared workspace for supported social comments and moderation.

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Find comments

Search comments and narrow them by page, date, or moderation state.

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Switch between comment grid and list views

Choose the comment layout that is easiest to review.

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Open a comment thread

Read the parent comment and replies before taking action.

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Reply to a comment

Send a response from the connected page after reviewing the conversation.

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Hide, unhide, or delete a comment

Choose the appropriate moderation action and understand whether it can be reversed.

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AI agents overview

Understand FoxScribe replies and ModFox moderation before enabling automation.

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Configure FoxScribe Auto Reply

Set when FoxScribe may reply and what guidance its responses should follow.

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Configure ModFox Auto Moderator

Set separate spam thresholds for hiding and deleting comments.

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Understand organization settings and post-specific overrides

Know which AI-agent configuration applies to a post.

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Preview AI moderation changes

Compare proposed moderation settings with the current policy before saving.

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Reset and re-evaluate comments

Request background processing of existing comments under the selected settings.

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Read AI agent activity logs

Review which agent replied, hid, or deleted a comment.

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Troubleshoot missing AI settings or logs

Check inheritance, scope, and AI allowance when agent information is unavailable.

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