Configure ModFox Auto Moderator
Set separate spam thresholds for hiding and deleting comments.
Overview
ModFox can moderate comments using spam likelihood and custom rules. Deletion is permanent, so use a stricter threshold for it than for hiding.
Set moderation rules
- Open the correct scope
Choose organization defaults, page-specific rules, or the intended post-specific override in AI-agent settings.
- Set thresholds
Configure the hide and delete thresholds. The delete threshold cannot be lower than the hide threshold.
- Review rules and preview
Read custom and editorial rules, inspect an available preview, then save only the changes you intend.
Understand the ranges
Comments between the two thresholds are hidden; comments at or above the delete threshold are deleted. Review agent activity afterward and adjust rules if legitimate comments are being affected.
Use page-specific rules
Page-specific rules replace the organization custom rules for one selected page. Thresholds stay shared, and a post-specific override still takes priority. New rules apply to new comments, so re-evaluate the page if existing comments should be scored again.
Availability and access
Your organization may need the relevant add-on enabled.