Two-Factor Authentication
Please verify your identity to continue.
We will send a verification code to your email address.
Please click the button below to receive the code.
Help guide

Read AI agent activity logs

Review which agent replied, hid, or deleted a comment.

Add-on

Overview

Agent activity logs help explain changes in a conversation. Use the time, agent name, action, and available detail to distinguish automated activity from a manual action.

Inspect activity

  1. Open the log

    Use the activity area for the relevant organization or post.

  2. Find the event

    Locate the time and action you are investigating and read its details.

  3. Open the thread

    Follow the comment link where available to compare the event with the conversation’s current state.

An event or thread is missing

Check the selected scope and date. A deleted or inaccessible comment may no longer open, even though its action remains recorded. Report the event time and related IDs when asking for help.

Availability and access

Add-on

Your organization may need the relevant add-on enabled.

Related guides