Why can’t I open my daily reminder report?
Check sign-in, organization membership, and rollout access when a reminder report does not open.
Overview
Current daily reminder URLs do not expire at the end of the email’s sent day. They open a signed-in, organization-specific live report. An access message usually needs an account or availability check rather than a fresh expiring token.
Check report access
- Sign in to the right account
Use the account that belongs to the organization named in the reminder. Return to the report after signing in.
- Keep the organization selection
Use the complete report URL from a current reminder. A link for another organization cannot grant access to that workspace.
- Check rollout eligibility
The report is still a pilot limited to selected organizations and participants. Ask your MediaFox contact if you expected access.
Older emails and changed results
Use a current report button if an old address no longer opens the expected page. Today’s live report can show different issues or all clear after recovery; that does not mean the original alert was false. Page Management and available event history remain useful alternatives.
Availability and access
Availability depends on your organization access and assigned permissions.