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Help guide

Why is a connected page showing a warning or error?

Open the health details to distinguish an expiry, missing permission, or platform restriction.

Overview

Page health summarizes the connection, but its detail explains the problem. A warning can affect an optional feature while an error can block required operations.

Check the connection

  1. Read health details

    Open the page’s warning in Page Management and note the issue named.

  2. Use the indicated recovery

    Reauthorize for an expired or incomplete authorization. Review platform spam or account restrictions separately.

  3. Check affected work

    After recovery, inspect scheduled and failed posts instead of assuming they were retried automatically.

Collecting data is different

A newly connected page can still be building its reporting history. That does not necessarily indicate a broken connection.

Availability and access

Availability depends on your organization access and assigned permissions.

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