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Help guide

Why is a feature missing from my navigation?

A missing menu item usually reflects feature availability or your access in that organization.

Overview

MediaFox does not show every tool to every member. The selected workspace, required role, add-on, and release status all matter.

Ask an owner to check

  • That you are a member of the intended organization.
  • That the feature is available and its add-on is enabled where required.
  • That your account has the specific viewer or editor role.
  • That the feature is not restricted to a pre-release environment.

After a change

Reload navigation after access is updated. Name the task you need to perform when asking for help so the owner can choose the relevant role.

Availability and access

Availability depends on your organization access and assigned permissions.

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