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Help topic

Account and organization membership

Explore every guide in this topic.

14 guides

Open My Account

Find the account page, review username/email, use the back control, and return to the dashboard. Core.

Core

Find and copy your MediaFox user ID

Where it appears and when an organization administrator may ask for it. Core.

Core

Enable browser push notifications

Permission prompt, saved subscription, disabling notifications, and expected success/error states. Core.

Core

Use push notifications on iPhone or iPad

Explain the Home Screen installation requirement and unsupported browser state. Core.

Core

Fix denied or unavailable push notifications

Browser permissions, unsupported installation mode, and retrying after a backend error. Core.

Core

Choose personal notification preferences by organization

Rollout-gated Push and In-app channels, Publishing/Review/Failure/Connection/System categories, and immediate-only versus daily-reminder delivery where supported. Explain that personal choices are separate from the organization’s Email/Discord policy. Core.

Core

Use the in-app Notifications panel

New-notification badge, automatic refresh, notification title/body/time, toast alerts, opening/closing the panel, and clearing all notifications. Distinguish in-app notifications from the optional browser push-notification subscription. Core.

Core

Control automatic external-link redirects

Five-second redirect preference and the ability to proceed or cancel manually. Core.

Core

Review organizations linked to your account

Member/owner status, member totals, join date, and opening the organization. Core.

OwnerCore

Leave an organization

Confirmation, loss of access to pages/calendars/reports, and success/error states. Core.

Core

Why the last owner cannot leave

Add another owner or start organization deletion from organization settings. Core.

OwnerCore

Accept or decline pending organization invitations

Dashboard invitation cards, confirmation on decline, expiry, and refresh behavior. Core.

Core

Sign out of MediaFox

Account menu location and expected redirect. Core.

Core

Recover a deactivated account from an email link

Reactivation link and successful return to sign-in. Supporting flow; verify the customer-visible deletion entry point before publishing.

Supporting flow