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Help guide

Fix denied or unavailable push notifications

Resolve blocked browser permissions and unsuccessful notification subscriptions.

Core

Overview

If push cannot be enabled, first check whether MediaFox reports an unsupported browser, a denied permission, or a failure to save the subscription. Each needs a different fix.

Match the fix to the message

  • Permission denied: open the browser’s site permissions for MediaFox and allow notifications, then reload.
  • Unsupported: try a browser or installation mode that supports web push. On iPhone or iPad, use the Home Screen app.
  • Save failed: check your connection and sign-in, reload My Account, then retry once.

Push enabled but nothing arrives

Check device focus or notification settings, then your personal event preferences if available. In-app notifications and browser push are separate; seeing an in-app alert does not prove push is enabled.

Availability and access

Core

This feature does not require an add-on, although permissions or organization settings may still apply.

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