Guide d’aide

Renew an expired or expiring page access token

Reauthorize a social page to keep publishing and data collection working.

Fonction principale

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Vue d’ensemble

An access token is the permission MediaFox uses to communicate with a social platform. If it expires or permissions are removed, scheduled publishing and data collection can be affected.

Renew authorization

Open the affected page
In Page Management, find the page with the expiry or connection warning.
Reauthorize
Use the reauthorization control and sign in with a platform account that still manages the page. Complete the requested permissions.
Check health and posts
Confirm the warning is resolved, then inspect scheduled or failed posts that may have been affected.

Do not assume failures are retried

Restoring a connection fixes access; it does not prove that a previously failed post was published. Open Post Details and check its status before choosing a retry.

Disponibilité et accès

Fonction principale

Cette fonction ne nécessite pas de module complémentaire, mais des autorisations ou paramètres peuvent s’appliquer.

Guides associés

Page Management overview and permissions

Review connected social accounts, connection health, and page groups.

Connect a Facebook Page

Authorize Facebook and select the Pages your organization will manage.

Fonction principale

Connect an Instagram business profile

Connect an eligible Instagram profile through the Meta authorization flow.

Fonction principale

Connect a YouTube channel

Authorize YouTube access and add the channel you want to manage.

Fonction principale