Add-On Management overview
Active/available cards, version/description, Add/Remove/Details/Edit, generic configuration display, and owner-only access. Owner.
Overview
Active/available cards, version/description, Add/Remove/Details/Edit, generic configuration display, and owner-only access. Owner. Use it as a reference while you work in MediaFox or when you need to interpret the information on screen. Add-ons unlock organization features, while subscription and billing surfaces control plan availability and checkout state.
Why this matters
Add-On Management overview affects how you interpret information and choose the next action in MediaFox. Add-ons unlock organization features, while subscription and billing surfaces control plan availability and checkout state.
Read the current organization, page, platform, date range, status, and permission context together. The same label can have a different practical meaning when one of those inputs changes.
Key points
Use the following points as the working definition for this reference. They are taken from the current MediaFox product surface and should be checked again when an external platform changes its behavior.
- Active/available cards.
- Version/description.
- Add/Remove/Details/Edit.
- Generic configuration display.
- Owner-only access.
- Owner.
Use this reference in MediaFox
Open Add-On Management or Subscription & Billing and locate the control, status, metric, or identifier described above. Compare the value on screen with the selected scope rather than reading it in isolation.
- Confirm the scope
Check the current organization, connected pages, platforms, date range, filters, and lifecycle state.
- Read the supporting context
Inspect labels, tooltips, empty states, warnings, and permission messages next to the value or control.
- Choose the next action
Continue only when the information supports the intended outcome: the organization shows the intended add-on, plan, allowance, or purchase state.
Troubleshooting
If the result is missing or an action is unavailable, do not assume the data was lost. MediaFox can hide controls because of role, page access, organization allowlists, add-ons, lifecycle state, or an external platform limitation.
- Confirm owner access and whether the feature or billing flow is currently released.
- Refresh after a plan or add-on change so organization allowances can be recalculated.
- For payment issues, record the checkout result and contact support without sharing card or account secrets.
Availability and access
Your organization may need the relevant add-on enabled.
Some or all actions in this guide require the Owner role.