Troubleshoot Amazon S3 setup

Überblick

ARN format, bucket-name validation, trust relationship, policy permissions, selected resources, connection error, and safe removal. Amazon S3 add-on, Owner. Use this guide to isolate the cause safely before repeating the action. Add-ons unlock organization features, while subscription and billing surfaces control plan availability and checkout state.

Identify the symptom

ARN format, bucket-name validation, trust relationship, policy permissions, selected resources, connection error, and safe removal. Amazon S3 add-on, Owner. Note the exact point where the actual behavior differs from what you expected.

Do not repeatedly submit, delete, publish, reconnect, or purchase while the result is uncertain. First verify whether the previous action completed in another tab, activity list, Audit Log, or external platform.

Checks to make in order

Start in Add-On Management or Subscription & Billing. Keep the affected item open where possible so you can compare the state after each check.

1. 1
   Check 1: ARN format

   Review aRN format and choose the value that matches your intended result.

2. 2
   Check 2: Bucket-name validation

   Review bucket-name validation and choose the value that matches your intended result.

3. 3
   Check 3: Trust relationship

   Review trust relationship and choose the value that matches your intended result.

4. 4
   Check 4: Policy permissions

   Review policy permissions and choose the value that matches your intended result.

5. 5
   Check 5: Selected resources

   Review selected resources and choose the value that matches your intended result.

6. 6
   Check 6: Connection error

   Review connection error and choose the value that matches your intended result.

7. 7
   Check 7: Safe removal

   Review safe removal and choose the value that matches your intended result.

Safe recovery

After correcting the cause, refresh the page and repeat the smallest safe action that can prove the workflow works. The issue is resolved when the organization shows the intended add-on, plan, allowance, or purchase state.

If a retry could publish, delete, charge, revoke access, retire a public address, or send a message twice, contact an owner or support instead of guessing.

• Confirm owner access and whether the feature or billing flow is currently released.
• Refresh after a plan or add-on change so organization allowances can be recalculated.
• For payment issues, record the checkout result and contact support without sharing card or account secrets.

If you still need help

Send support the organization name, route, affected item ID, timestamp and timezone, exact message, screenshot, and reproducible steps. Include the relevant System Status or Audit Log entry when available.

Never send passwords, verification codes, cookies, access tokens, API keys, payment details, or other secrets.

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