Enable or remove a feature add-on

Überblick

Confirmation, success/error states, menu visibility, and permissions still required. Removing an add-on stops configured exports and features that depend on it; data in the connected external service is not deleted. Document any MediaFox-side retention differences per add-on. Owner. Follow the steps below in order, then verify the result before moving on. Add-ons unlock organization features, while subscription and billing surfaces control plan availability and checkout state.

Before you begin

Open this workflow with the account and organization that own the relevant data. MediaFox evaluates access at the time of each action, so a visible page does not always mean every control is editable.

If you are following this guide with a teammate, agree on the organization, page selection, date range, and intended result before either person saves changes.

• Sign in and select the organization that owns the pages, content, users, or settings involved.
• Open Add-On Management or Subscription & Billing and clear unrelated filters before you begin.
• Confirm that the relevant add-on is enabled for the organization before you begin.
• Use an organization owner account for owner-only settings and lifecycle actions.

How to enable or remove a feature add-on

Work through the controls from top to bottom. Keep the current organization visible in the navigation and review inherited or existing values before replacing them.

1. 1
   Open the correct workspace

   Sign in to MediaFox, select the organization you want to work in, and open Add-On Management or Subscription & Billing.

2. 2
   Start the guided flow

   Choose the relevant connect, enable, authorize, or invite action to enable or remove a feature add-on.

3. 3
   Confirmation

   Review confirmation and choose the value that matches your intended result.

4. 4
   Success/error states

   Review success/error states and choose the value that matches your intended result.

5. 5
   Menu visibility

   Review menu visibility and choose the value that matches your intended result.

6. 6
   Permissions still required

   Review permissions still required and choose the value that matches your intended result.

7. 7
   Data in the connected external service is

   Review data in the connected external service is not deleted and choose the value that matches your intended result.

8. 8
   Review and confirm

   Read any validation, permission, or confirmation message before saving. Continue only when the selected organization, pages, dates, and settings are correct for “Enable or remove a feature add-on”.

Check the result

The task is complete when the organization shows the intended add-on, plan, allowance, or purchase state. Reopen the item or refresh the list once to make sure the saved state is not only local to the current form.

For publishing, moderation, imports, exports, or background processing, also check the resulting lifecycle or activity state. A successful save can still be followed by platform processing, collection, or review.

• Confirm the organization, page, item, and date or timezone shown in the result.
• Look for a success message, updated status badge, activity entry, or changed timestamp.
• Keep the item ID or public URL when another teammate needs to verify the result.

Troubleshooting

If the result is missing or an action is unavailable, do not assume the data was lost. MediaFox can hide controls because of role, page access, organization allowlists, add-ons, lifecycle state, or an external platform limitation.

• Confirm owner access and whether the feature or billing flow is currently released.
• Refresh after a plan or add-on change so organization allowances can be recalculated.
• For payment issues, record the checkout result and contact support without sharing card or account secrets.

Verfügbarkeit und Zugriff

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