Preguntas frecuentes
Consulta todas las guías de este tema.
20 guíasWhy is an organization or invitation missing?
Check the signed-in account and invitation status before creating another workspace.
Why is a feature missing from my navigation?
A missing menu item usually reflects feature availability or your access in that organization.
Why can I view something but not edit it?
Viewing and editing are separate permissions, and some item states are read-only.
Why is a connected page showing a warning or error?
Open the health details to distinguish an expiry, missing permission, or platform restriction.
Why did a scheduled post publish immediately?
A time in the past is treated as ready to publish after saving.
Why does the same post have different validation errors on different platforms?
Each platform has its own fields, media rules, and account restrictions.
Why can’t MediaFox delete this published post?
Deletion depends on the post’s platform, state, origin, and available permissions.
Why do analytics numbers differ between MediaFox and the social platform?
Differences can come from timing, metric definitions, scope, and collection coverage.
Why is a reporting widget empty?
An empty widget can mean missing support or collection, not zero activity.
Why is a comment action unavailable?
The platform, comment state, connection, or your access may not allow that action.
Why are AI agent settings inherited or locked?
The post may be using organization defaults rather than its own policy.
Why is an auto-generated Short Link’s destination read-only while its custom slug is editable?
The source feature owns the target, while the slug is a separate address setting.
What happens to public Link Tree URLs after archive, redirect, alias retirement, or deletion?
Archive keeps a tree online; redirect changes the destination; retirement and deletion permanently disable addresses.
Why does a FoxLink return 404 Not Found or 410 Gone?
404 indicates an unknown or unavailable public address; 410 indicates permanent retirement or deletion.
Why can’t I open my daily reminder report?
Check sign-in, organization membership, and rollout access when a reminder report does not open.
What happens to published posts when media is removed from the Media Library?
Removing a library item does not delete posts already published on social platforms.
What happens when I remove an add-on?
Features and delivery workflows that depend on the add-on can stop working.
Which times use my organization timezone?
Read the timezone shown beside organization schedules, calendars, and reminders.
How long do organization deletion and restoration remain available?
Permanent organization deletion is scheduled after seven days, with restoration available only before the recovery window closes.
Where can I see whether MediaFox is experiencing an incident?
Open System Status from the MediaFox footer.