Troubleshoot bulk scheduling
Invalid time ranges/posts-per-day, collisions, partial failures, and preserving in-progress work. Bulk Scheduler add-on.
Overview
Invalid time ranges/posts-per-day, collisions, partial failures, and preserving in-progress work. Bulk Scheduler add-on. Use this guide to isolate the cause safely before repeating the action. Bulk Scheduler validates a structured import before it creates multiple planned posts for the selected organization.
Identify the symptom
Invalid time ranges/posts-per-day, collisions, partial failures, and preserving in-progress work. Bulk Scheduler add-on. Note the exact point where the actual behavior differs from what you expected.
Do not repeatedly submit, delete, publish, reconnect, or purchase while the result is uncertain. First verify whether the previous action completed in another tab, activity list, Audit Log, or external platform.
Checks to make in order
Start in Bulk Scheduler in the organization navigation. Keep the affected item open where possible so you can compare the state after each check.
- Check 1: Invalid time ranges/posts-per-day
Review invalid time ranges/posts-per-day and choose the value that matches your intended result.
- Check 2: Collisions
Review collisions and choose the value that matches your intended result.
- Check 3: Partial failures
Review partial failures and choose the value that matches your intended result.
- Check 4: Preserving in-progress work
Review preserving in-progress work and choose the value that matches your intended result.
- Check 5: Bulk Scheduler add-on
Review bulk Scheduler add-on and choose the value that matches your intended result.
Safe recovery
After correcting the cause, refresh the page and repeat the smallest safe action that can prove the workflow works. The issue is resolved when all valid rows are created and any rejected rows have a clear correction message.
If a retry could publish, delete, charge, revoke access, retire a public address, or send a message twice, contact an owner or support instead of guessing.
- Download the current template and keep its required columns and date formats unchanged.
- Correct the reported row and column errors before importing the file again.
- Confirm Bulk Scheduler add-on access, post-edit permission, and access to every referenced page.
If you still need help
Send support the organization name, route, affected item ID, timestamp and timezone, exact message, screenshot, and reproducible steps. Include the relevant System Status or Audit Log entry when available.
Never send passwords, verification codes, cookies, access tokens, API keys, payment details, or other secrets.
Availability and access
Your organization may need the relevant add-on enabled.