Reset a forgotten password
Use an email verification code to choose a new password.
Overview
Start password reset from the sign-in page if you cannot remember your MediaFox password. You will need access to the inbox for your account’s email address.
Reset your password
- Request a code
Choose the forgotten-password option, enter your email address, and submit.
- Check your inbox
Find the reset email, including in spam or junk. Enter its six-digit code in MediaFox.
- Choose a new password
Enter and confirm a password that meets the strength checks, then finish the reset.
- Sign in again
Return to sign-in and use your new password.
Missing or rejected code
Wait for the resend timer before requesting another code. Use the newest code and keep the reset page open while checking your inbox. Never share a reset code with support or a teammate.
Availability and access
This feature does not require an add-on, although permissions or organization settings may still apply.