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Help guide

Read system and audit logs for a post

Follow the sequence of events behind a post’s status or publishing failure.

Core

Overview

The Logs tab records relevant processing events, state changes, and actions. Read them in time order to distinguish the original failure from a later retry.

Investigate a post

  1. Open Logs

    In Post Details, note the time, severity, actor, and message for events around the problem.

  2. Identify the useful error

    Look for the platform response or failed step rather than treating every warning as the cause.

  3. Keep the context

    Record the post ID and relevant timestamps for support. Use plain-language explanation where offered, then compare it with the original event.

Explanation limits

An AI explanation can help interpret a message but does not repair the post or guarantee the diagnosis. Some explanations require available AI allowance.

Availability and access

Core

This feature does not require an add-on, although permissions or organization settings may still apply.

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